Guides for real people

New here? Let us show you around.

This page walks you through Petbook one tap at a time, with pictures, like a friend showing you over your shoulder. No jargon, nothing to figure out on your own. Pick your app below and start at the top.

01

Getting started

Three short steps and you're in. You only do this once.

Welcome screen

Open the app and tap Create account

First screen
  1. Tap the orange Create account button.
  2. Already have one? Tap I already have one to sign in instead.
Are you a vet? Tap Switch apps at the bottom to get the clinic side.
Create account form

Your details

Create your account
  1. Type your name and email, then a password. Tap Show to peek, the little bar shows how strong it is.
  2. Tick the box to agree to the terms.
  3. Tap Create my Petbook. That's it, you're in.
Empty home screen

Add your first pet

Home
  1. Your home starts empty, with a friendly nudge.
  2. Tap the orange Add Pet button to begin.
You can add as many animals as you like, all from this home screen.
02

Add your pet

Two quick screens and your friend has a home in the app.

What kind of friend

What kind of friend?

Add a pet, 1 of 2
  1. Tap the photo box to add a picture. It's optional, and you can change it any time.
  2. Type their name.
  3. Pick the species: dog, cat, bird, rabbit, or Other, then type what they are, like a snake or parrot. Tap Continue.
The little stats

The little stats

Add a pet, 2 of 2
  1. Add the breed.
  2. Set the age with the - and + buttons, and add a weight if you know it (optional).
  3. Tap Save profile.
Got more than one animal? Add as many as you like from the home screen.
Home with a pet

Your home, now with a friend

Home tab
  1. Your pet is a big card with their mood, next meal, and last walk.
  2. The row at the bottom is how you move around: Home, History, Vet, Messages, and More.
  3. Tap the card to open the full profile, or tap Social at the top for the community.
03

Day to day

The little things that keep your pet healthy: photos, meds, check-ins, and reminders.

Photo album

Build their album

Pet profile, Photos
  1. Open your pet's profile and tap Photos.
  2. Tap the orange + and pick or take a photo. It saves on its own.
  3. Tap any photo to see it full screen.
Medications

Track medications

Pet profile, Meds
  1. Open the profile and tap Meds.
  2. Tap the + to log a medication, its dose, and how often.
  3. We remind you when it's time to give the next dose.
Symptom check

When something seems off

Pet profile, Daily check-in
  1. Open the Symptom check.
  2. Rate appetite, energy, mood, and stool from 1 to 5.
  3. Add a note and tap Save checkin.
It saves to your pet's record and sends a heads-up to your vet, so they have context before you even call.
Add a reminder

Never forget a thing

Pet profile, Reminders
  1. Tap + to add a reminder.
  2. Give it a title, pick a type (vet checkup, vaccination, medication...), and choose a date and time.
  3. Anything overdue shows in red so it's easy to spot.
04

Talking to a vet

This is the heart of Petbook. Find a vet, share your pet, message, and call, all from your phone.

Find a vet

Find a vet near you

Vet tab
  1. Tap the Vet button at the bottom.
  2. Allow location so we can show vets nearby.
  3. Each card shows the vet, their rating, and whether they're Available now or by appointment. Tap one to open it.
A vet's profile

Start a consult, message, or book

A vet's profile
  1. The profile shows their experience, services, and reviews.
  2. Tap Start Consult for a video call now, Message to chat, or Book for an appointment.
Share your pet with a QR code

Hand your pet to your vet

Vet profile, Share my pets
  1. Tap Share my pets to get a QR code.
  2. Show it to your vet. Your pet appears on their Patients list with full chart access.
The code is one-time and expires the moment it's scanned. You're always in control of who sees what.
Message thread

Message your vet

Messages tab
  1. Open a conversation, type in the box at the bottom, and tap the send arrow.
  2. To talk live, tap the phone or video icon at the top right.
05

When it's urgent, and the rest

Help fast when you need it, plus your account and the community.

Emergency triage

When it's an emergency

Vet tab, Something wrong?
  1. On the Vet tab, tap the red Get help now banner.
  2. Pick how serious it is: Immediate Danger, Urgent Concern, or Need Advice, and we route you to the right help.
  3. Poison control numbers are right there, tap one to call straight away.
Settings

You and yours

More tab
  1. Tap More at the bottom.
  2. Switch the look between Paper and Espresso, or change the language.
  3. Edit your profile, manage notifications, and sign out from here too.
Community feed

The community

Home, Social
  1. On the home screen, tap the Social button.
  2. Share photos in Field notes, follow other owners, browse the Market, and chat.
  3. Vets post here too, so a quick question doesn't always need a visit.
01

Getting verified

We check every license by hand, usually within a day. Four short steps to apply.

A calmer clinic

Open PetBookVet

Welcome screen
  1. Tap Get started to apply.
  2. Already verified? Tap Continue with practice email to sign in.
PetBookVet is verified clinicians only, license review is usually under 24 hours.
Tell us about you

Tell us about you

Step 1 of 4
  1. Enter your full name, practice email, phone, and a password.
  2. Tick the box to confirm you're a licensed veterinary professional.
  3. Tap Continue.
Where do you work

Where do you work?

Step 2 of 4
  1. Pick your practice: Pets & exotics, Livestock & farm, or Both worlds (mixed).
  2. This decides which owners and farmers you're matched with. You can change it later in Settings.
Verify your license

Verify your license

Step 3 of 4
  1. Enter your license number and the state or country that issued it.
  2. Tap Browse and attach a photo or PDF of your license (under 5MB).
  3. Tap Submit for review.
Your license is stored encrypted and never shared. We review every submission, usually within a day.
02

Your day

Dashboard, schedule, and inbox keep your day in one glance.

Dashboard

Go on duty

Home tab
  1. Flip the Off duty switch to go on duty when you're open to consults.
  2. The four counters show today's visits, total patients, unread messages, and visits done.
  3. Today's queue lists what's coming up.
Schedule

Your schedule and hours

Schedule tab
  1. Switch between Day and Week, and tap a day in the strip.
  2. Set your weekly hours under My availability, and toggle Accepting telehealth.
  3. Tap the green + to add an appointment.
Inbox

Your inbox

Messages tab
  1. Filter with the pills: All, Unread, Telehealth, New.
  2. Tap a conversation to reply, or the pencil icon to start a new one.
  3. Inside a thread, tap the phone or video icon for a live call.
03

Patients and charts

Your roster, and notes that practically write themselves.

Patients

Your patients

Patients tab
  1. Patients appear here once an owner shares their pet with you.
  2. Search by pet name, owner, or ID, and filter by Dogs, Cats, or Other.
  3. Tap the green QR button to scan an owner's share code and add a patient on the spot.
New record with AI dictation

Write a record, or let AI draft it

New record
  1. Tap New record, pick the patient, and give it a title.
  2. Keep Structured SOAP note on for the S / O / A / P layout.
  3. Or tap Dictate with AI: speak the consult and AI fills the SOAP fields for you to edit.
  4. Tap Save. It signs onto the chart and the owner sees their summary.
Dictation is a voice note you choose to record. We never record the live call.
04

Your profile

How owners see you, and where you set everything up.

Profile

Set up your profile

Profile tab
  1. This is the card owners see: your name, specialty, experience, and rating.
  2. Tap Edit Profile to add your photo, clinic, bio, experience, and languages.
  3. Turn on the services you offer, and your duty status sits right at the top.

Stuck on something?

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