Guides for real people

New here? Let us show you around.

This page walks you through Petbook one tap at a time, with pictures, like a friend showing you over your shoulder. No jargon, nothing to figure out on your own. Pick your app below and start at the top.

01

Getting started

Three short steps and your pet is set up. You only do this once.

Welcome screen

Open the app and create your account

First screen
  1. Tap the orange Create account button.
  2. Type your name, email, and a password. The little bar shows how strong your password is.
  3. Tick the box to agree to the terms, then tap Create my Petbook.
Already have an account? Tap I already have one instead and just sign in.
Add a pet

Add your first pet

Home, then Add pet
  1. On your home screen, tap the orange Add pet button.
  2. Tap the photo circle to take or choose a picture.
  3. Type your pet's name, then pick the kind of animal and their sex.
  4. Tap Next, add breed, age, and weight, then tap Save.
Have more than one animal? You can add as many as you like from the same home screen.
Home screen with a pet

Find your way around the home screen

Home tab
  1. Your pet shows up as a big card with their photo and name.
  2. The row of buttons at the bottom is how you move around: Home, History, Connect, Messages, and Settings.
  3. Tap your pet's card any time to open their full profile.
02

Your pet's profile

Everything about your animal lives in one place: photos, health, records, and reminders.

Pet profile

Open your pet's profile

Home, tap your pet
  1. Tap your pet's photo card on the home screen.
  2. At the top you see their photo and quick numbers like weight and next vaccine.
  3. The four big tiles are shortcuts: Monitor health, Medications, Records, and Share QR.
  4. Scroll down for more, like weight, daily check in, reminders, and photos.
Photo gallery

Add photos to the gallery

Pet profile, Photos
  1. In the profile, tap Photos.
  2. Tap the orange + button in the corner.
  3. Take a new photo or pick one from your phone. It saves on its own.
  4. Tap any photo to see it full screen.
Medical records

See your pet's medical records

Pet profile, Records
  1. In the profile, tap Records.
  2. Use the chips at the top to filter: visits, vaccines, labs, and more.
  3. Records your vet adds show up here on their own, sorted by date.
When your vet writes a note or a prescription, it lands here within seconds. Nothing to upload.
Reminders

Set reminders so you never forget

Pet profile, Events and reminders
  1. In the profile, tap Events and reminders.
  2. Tap the + in the corner.
  3. Name it, for example "flea treatment", pick a date, and save.
  4. Anything overdue shows in red so it is easy to spot.
03

Talking to a vet

This is the heart of Petbook. Find a vet, share your pet, message, and call, all from your phone.

Find a vet

Find a vet near you

Connect tab
  1. Tap the Connect button at the bottom.
  2. Allow location so we can show vets near you. Each card shows their name, rating, and distance.
  3. Tap a vet's card to see their full profile.
Share my pets

Share your pet with a vet

Vet profile, Share my pets
  1. On the vet's profile, tap Share my pets.
  2. Tick the pets you want this vet to see.
  3. Tap Share. Now the vet can see that pet's records when you talk.
You are always in control. Sharing only lets the vet you chose see the pets you picked.
Book an appointment

Book an appointment

Vet profile, Book appointment
  1. On the vet's profile, tap Book appointment.
  2. Pick the pet, a day, and a time.
  3. Choose the type: in clinic, video, or chat.
  4. Add a short reason, then tap Book appointment.
Message thread

Message your vet

Messages tab
  1. Tap the Messages button at the bottom.
  2. Tap a conversation to open it.
  3. Type in the box at the bottom and tap the send arrow.
  4. To talk live, tap the phone or video icon at the top right.
On a call

Be on a video or audio call

During a call
  1. When you start a call, the vet's video fills the screen.
  2. The buttons at the bottom let you mute, turn your camera on or off, and switch the speaker.
  3. Tap the red button to hang up.
  4. After the call you can give a quick star rating.
04

When it is an emergency

If something is wrong right now, Petbook gets you to help fast.

Emergency triage

Use the emergency button

Connect tab, Something urgent
  1. On the Connect tab, tap the red Something urgent banner.
  2. Choose how serious it is: immediate danger, urgent, or just need advice.
  3. Pick the pet and add a quick note if you can.
Emergency finder

Reach poison control or the nearest ER

Emergency help
  1. Pick a route: call your own vet, find the nearest emergency clinic, or call poison control.
  2. Tap a phone number to dial it straight away.
  3. Tap Directions on a clinic to open the map.
05

A few more handy things

Small features that make a real difference.

Lost pet QR code

The lost pet QR code

Pet profile, Share QR
  1. In the profile, tap Share QR.
  2. Save or print the code and pop it on your pet's collar tag.
  3. If your pet wanders off, anyone who scans it gets your contact details.
Settings

Your account and settings

Settings tab
  1. Tap Settings at the bottom.
  2. Edit your profile, switch between light and dark, or change the language.
  3. This is also where you find payment options and sign out.
Community feed

The community

Home, Social
  1. On the home screen, tap the Social button.
  2. Share photos, follow other owners, and join groups for your breed or area.
  3. Vets post here too, so a quick question does not always need a visit.
01

Getting verified

We check every license by hand, usually within a day. Here is how to apply.

Apply to join

Tell us about you

Welcome, Get started
  1. Open PetBookVet and tap Get started.
  2. Enter your name, practice email, phone, and a password.
  3. Confirm you are a licensed professional, then tap Continue.
Choose your practice

Pick where you work

Step 2
  1. Choose companion animals, large animal, or mixed practice.
  2. This decides which owners we connect you with. You can change it later in Settings.
  3. Tap Continue.
Verify your license

Verify your license

Step 3
  1. Enter your license number and the state or country that issued it.
  2. Tap Browse and attach a photo of your license.
  3. Tap Submit for review. We review it, usually within a day.
Your license is stored encrypted and never shared.
02

Your day

The dashboard and schedule keep your day in one glance.

Dashboard

Read your dashboard

Home tab
  1. The top shows your greeting and a quick look at today.
  2. Flip the Available now switch on when you are open to consults.
  3. The cards below show appointments, patients, and unread messages.
Schedule

Work your schedule

Schedule tab
  1. Tap a day in the week strip to see that day's timeline.
  2. Tap an appointment block to open its details.
  3. Tap the + button to book a new appointment: pick the patient, type, time, and reason, then tap Schedule.
Reply to an owner

Reply to an owner

Messages tab
  1. Tap Messages to see your inbox. The pills at the top filter by unread, telehealth, and new.
  2. Tap a conversation, type your reply, and send.
  3. Tap the phone or video icon to start a live call right from the thread.
03

Patients and charts

Your roster, every chart, and notes that write themselves.

Patient detail

Find a patient

Patients tab
  1. Tap Patients to see your roster.
  2. Search by pet name, owner, or ID, or filter by species.
  3. Tap a patient to open their detail, where you can message or call the owner.
In a hurry? Tap the QR button to scan a pet's ID tag and jump straight to its chart.
Write a chart note

Write a chart note

Patient, Add record
  1. Open a patient and tap View records, then Add record.
  2. Toggle on Structured SOAP note for the full layout, or leave it off for a free note.
  3. Fill in the fields and tap Save. It signs onto the chart and the owner sees the owner summary.
Dictate with AI

Let AI draft the note for you

Add record, Dictate with AI
  1. In a new record, tap Dictate with AI.
  2. Talk through the visit out loud, then stop.
  3. We transcribe it and shape it into a SOAP draft for you to review and sign.
Write a prescription

Write a prescription

Patient, Write prescription
  1. Open a patient and tap Write prescription.
  2. Enter the drug, dose, duration, and any instructions.
  3. Tap Save. A signed PDF is created that the owner can download.
04

Taking calls

Answer like a phone call, and chart without leaving the screen.

On a call with SOAP drawer

Take a call and chart on the spot

During a call
  1. When a call comes in, tap Accept.
  2. Use the bottom buttons to mute, switch camera, or toggle the speaker.
  3. Tap the note icon to open the SOAP drawer and write while you talk.
  4. Tap Sign and end visit to finish and save the record in one go.
Profile and settings

Set up your profile and hours

Profile tab
  1. Tap Profile to edit your photo, clinic, and bio.
  2. Turn on the services you offer and set the hours you are available.
  3. Choose which alerts you get for messages, calls, and appointments.

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